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Masterclass: Managing Quality effectively to Improve your bottom line
Date and Time
Tuesday Jul 10, 2018
9:30 AM - 12:30 PM BST10 July 2018
9:30am - 12:30pmLocation
Chamber Offices, Cardrew House , Cardrew Ind Estate, Redruth, TR15 1SP
Fees/Admission
Free of charge.
Website
Description
This free masterclass will be delivered by David Poxon, Director and Principal Consultant of Quality Management and Improvement services consultancy Kirari QMS Ltd.
An opportunity to think about what Quality really means to your business, your customers and your bottom line. David will introduce you to some practical ways to manage and improve your product and service quality, whatever the size or sector of your business. This interactive workshop will help you to understand the fundamentals of effective quality management and why it doesn't have to be a bureaucratic burden. We will look at simple ways to achieve higher customer satisfaction and lower (sometimes hidden) waste, along with some valuable tools and techniques for preventing things going wrong and for solving problems effectively if they do.
09.20 - Arrival & networking
09.30 - Session begins
12:30 - Session ends
There will be the opportunity to discuss further with David once the session has finished.
Light refreshments will be available to attendees.
Please note spaces are limited to just 10 for each session, but if there is enough interest we will hold more of these sessions later in the year.
Due to limited spaces, please note that there will be only two representatives per company.Images
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