• Skills Facilitator

    Posted: 10/11/2021

    Skills Facilitator


    Cornwall Chamber of Commerce champions the Duchy’s fantastic businesses locally, nationally and internationally. Through a wide range of events, online comms, one-to-one chats, podcasts, conferences and exhibitions, the Chamber helps businesses to grow, learn, diversify, network, export and overcome challenges.
    The ESF Business Clusters project, which will run until July 2023, will engage and support at least 605 SME and micro-businesses throughout Cornwall and the Isles of Scilly to determine their workforce skills needs and co-design and pilot new training programmes to enhance the industry-relevance of the local educational offer.
    Cornwall Chamber of Commerce works with their existing networks of Town Chambers, Business Improvement Districts (BIDs) businesses and Chamber members to understand skills needs across different sectors and tailor provision accordingly.
    This post is fully funded through the European Social Fund (ESF) Cornwall & Isles of Scilly Growth Programme until 2023 (part of the European Structural & Investment Funds Growth Programme or ESIF).

    Role overview

    To be a key member of Cornwall Chamber of Commerce’s Business Clusters Project team. To identify skills gaps within businesses, creating training solutions to increase productivity.

    Main tasks and duties:

    • To assess business training needs through Training Needs Analysis, identify key themes and organise delivery
    • Work with Training Providers and employers to co-design training curriculum
    • Organise in-house and offsite training to meet the needs of the organisations engaged in the project
    • Drive engagement by identifying and calling/meeting relevant businesses
    • To create training driven by identified skills gaps
    • Measure outcomes from training
    • Organising and attending events, network, and relationship management 
    • Co-ordinate and communicate with speakers and trainers to ensure they understand what is expected of them, and that we meet their requirements
    • Collect testimonials and feedback, taking appropriate action when required
    • Adhere to all Chamber and project policies and procedures including data protection, GDPR and health & safety
    • Work closely with the Project Manager, keeping them informed of relevant information
    • Complete administration required to comply with project requirements
    • To undertake, from time to time, other additional and reasonable duties that may be requested by the line manager
    • Adhere to company protocols including health & safety and at all times demonstrate an awareness of maintaining own and others safety in the workplace
    • Adhere to all Chamber and project policies and procedures including data protection, GDPR and health & safety

    Reporting and responsibilities

    Reporting to the Project Manager
    Responsible for the following staff
    • None
    No direct responsibility for budgets other than due diligence.

    Personal skills, experience, and attributes

    • Previous experience as a Training Facilitator, Training Coordinator or similar role within vocational training focused on business
    • Knowledge of traditional and modern educational techniques and how to adapt standards
    • Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
    • Familiarity with Talent Management and career paths
    • Excellent communication, interpersonal and organisational skills
    • Excellent interpersonal skills
    • Soft sales skills
    • Business Development/Relationship management experience

    Terms and Conditions

    This post is for a contract to September 2023, subject to satisfactory completion of a six-month probationary period.   We envisage this as a full-time role, working a 35-hour week but with additional hours (including evenings and early mornings for breakfast events) as and when necessary for which TOIL will be available. Some flexible working may be possible. Cornwall Chamber would hope to extend this position for an ongoing permanent contract within the Chamber team once the contract ends.
    The salary offered is £25,000 per annum, with 21 days paid annual leave (not including public holidays), and expenses.


    There is comprehensive information about the Chamber on the website at www.cornwallchamber.co.uk. Prospective candidates are urged to review the content carefully before considering whether to make an application. The role is varied and demanding but offers a unique opportunity to work with a wide range of businesses towards the overall goal of helping to grow a more prosperous and successful local economy in Cornwall.
    Applications should include:
    • A comprehensive CV
    • A covering letter explaining why you are applying for this particular role.
    Applications should be sent by email to kirsty@cornwallchamber.co.uk or by post to:
    Skills Facilitator Application
    Cornwall Chamber of Commerce
    Cardrew House
    Cardrew Way
    TR15 1SP

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